FAQ

When will my order ship?
We aim to process and dispatch all orders within 1–2 business days.

What is your shipping cost?
We offer a Flat Rate Shipping of £5 across the United Kingdom.

Do you ship outside the United Kingdom?
At the moment, we only ship within the UK, but we plan to offer international shipping very soon.

Can I exchange my order?
Yes, exchanges can be requested within 30 days from the date your order was dispatched.

What kind of products do you sell?
We specialize in premium-quality handbags, designed to combine style, function, and elegance. Whether you’re looking for an everyday essential or a statement piece, 

Can I track my order?
Absolutely! Once your order has been dispatched, you’ll receive an email with your tracking number so you can monitor your delivery.

Do you charge any restocking fees?
No, we do not charge any restocking fees.

Reach Us

Business Name: Navfolm

Business Time: 9 am to 5 pm (Monday to Friday)

Business Mail: contact@navfolm.shop

Business Address: 71 Derby Road, 1st Floor, Southampton, SO14 0DQ, United Kingdom